Is ancestry.com down - September, 2024?

Ancestry Outages and Status
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Ancestry.com is an online genealogy resource that allows users to trace their family history and discover their ancestors. It provides access to billions of historical records, including census records, birth records, immigration records, military records, and more. With the help of Ancestry.com, users can connect to their past and explore their family's unique history.

Last check: Just Now |

URL Checked:

https://www.ancestry.com/

Last Down:

not recently

Response Time:

1.04 ms.

ancestry.com outages reported by users in the last 24 hours

No Ancestry problems reported in the last 24 hours

This chart shows the number of Ancestry outages/problems reported by users in the past 24 hours. All data in the chart is in the America/Toronto time zone.

Recent Ancestry User Reports

Check out the latest user reports on Ancestry, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • US Flag Icon
    Jun 17, 2024 - 10:07 AM

    A visitor from La Grange, United States has reported a problem with Login

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Most common Ancestry problems reported by users

100

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Ancestry Outage Locations

Location

Reports

Last Reported

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La Grange, Texas, US

1

3 months ago

Are you experiencing issues with Ancestry right now?

Is ancestry.com not working for you? If you are having issues with Ancestry, please use one of the options below to report a problem with the service

ancestry.com website response status history

Date and Time

Response Time

Status Code

Sep 25, 2024 - 23:44 PM

1.04 ms.

200

Sep 25, 2024 - 16:42 PM

1.03 ms.

200

Sep 24, 2024 - 07:43 AM

1.08 ms.

200

Sep 23, 2024 - 08:03 AM

0.96 ms.

200

Sep 21, 2024 - 07:59 AM

0.99 ms.

200

Sep 20, 2024 - 07:15 AM

1.01 ms.

200

Sep 18, 2024 - 19:24 PM

0.99 ms.

200

This table shows the ancestry.com outage requests and response browser checks executed automatically by the isdownca.com service. All data in the table is in the America/Toronto time zone. If Ancestry is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

Tips if ancestry.com is not working

  • Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

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Frequently Asked Questions

We have recently sent browser requests to Ancestry.com and it's up and running with status code 200 (UP) and a response time of 1.04 ms. We recommend clearing your cache or restarting/updating your app.

If you are experiencing slow performance while using Ancestry.com in Cananda, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.